CANCELLATION AND REFUND POLICY

All services we provide at AvrupaMed are performed within the scope of healthcare and personalized planning. Therefore, the following cancellation and refund conditions apply:

Appointment Cancellation

If you cancel your appointment at least 21 days before your appointment date, no fee will be charged.

Advance Payment Refund

If personalized service planning has been made and the process has started, the remaining amount after deducting the expenses incurred will be refunded.

Right of Withdrawal

According to the Law No. 6502 on the Protection of Consumers, the right of withdrawal can be exercised before the service is fully performed. However, if the performance of the service has started, the right of withdrawal is within the scope of exception.

Refund Process

Refund transactions are reflected on your card within 3-10 business days, depending on your bank's processes.

Nature of Healthcare Services

By law, most services in the healthcare field are excluded from the right of withdrawal. In these cases, evaluation is made according to the service process.

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